US Compliance Services Privacy Policy

Effective Date: June 22, 2026 Last Revised: June 22, 2026

US Compliance Services (“USCS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information about you when you visit our website at uscomplianceservices.org, contact us, or use our compliance services. Please read it carefully.

US Compliance Services is a private, independent company and is not affiliated with, regulated by, or endorsed by any government agency.

1. Information We Collect

Information You Provide Directly

When you use our website, request a consultation, place an order, or communicate with us, we may collect:

• Name, company name, and job title
• Email address, phone number, and mailing address
• USDOT number, MC number, or other federal carrier identification numbers
• Number of vehicles, drivers, and operational details relevant to your compliance needs
• Payment information (processed securely through our payment gateway — we do not store card numbers)
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs
• Cookie identifiers and session data

Information From Public Records

We operate in the commercial trucking compliance industry. To assist carriers and identify businesses that may benefit from our services, we may collect publicly available information from sources such as the FMCSA SAFER system, state motor carrier databases, and other federal and state regulatory filings. This includes USDOT registration data, operating authority status, fleet size, and contact information associated with carrier registrations. This data is publicly available and lawfully obtained from government sources.

2. How We Use Your Information

We use the information we collect to:

• Provide and fulfill services — process your orders, deliver compliance filings, and manage your account
• Communicate about your service — send order confirmations, status updates, renewal reminders, and compliance notices directly related to services you have purchased or requested
• Send marketing communications — with your consent, send newsletters, compliance alerts, regulatory updates, promotional offers, and information about new services we offer (see Section 4 for full details on consent and opt-out)
• Improve our website and services — analyze usage patterns, troubleshoot technical issues, and develop new features
• Comply with legal obligations — respond to lawful requests from government authorities, enforce our Terms and Conditions, and protect the rights and safety of USCS and its customers
• Prevent fraud — detect and prevent fraudulent transactions and unauthorized access

3. Legal Basis for Processing (for users in applicable jurisdictions)

Where required by applicable law, we process your personal information on the following legal bases:

• Contract performance — to fulfill orders and deliver the services you have purchased
• Legitimate interests — to communicate about compliance matters relevant to your business, improve our services, and maintain business records
• Consent — for marketing emails and newsletters, where consent is required
• Legal obligation — to comply with applicable federal, state, and local laws

4. Email Communications and Marketing Consent

What We Send

We send two categories of email:

Transactional emails — order confirmations, payment receipts, service status updates, filing confirmations, and renewal notices. These are sent as part of our service delivery and do not require separate marketing consent.

Marketing and newsletter emails — compliance industry news, regulatory updates, new service announcements, promotional offers, and educational content about DOT/FMCSA requirements.

How We Obtain Consent

By placing an order, submitting an inquiry form, requesting a free consultation, or otherwise providing your email address to US Compliance Services, you acknowledge and agree that we may contact you regarding your order, your compliance obligations, and related services and resources we offer.

When you provide your contact information through any of our web forms, checkout pages, or direct communications with our team, you are opting in to receive marketing communications from US Compliance Services, including our newsletter, compliance alerts, and promotional content. This consent is noted at the point of collection.

Contacts sourced from publicly available FMCSA carrier records will receive outreach related to compliance services they may require under federal regulations. All such communications include a clear and prominent unsubscribe link.

Your Right to Opt Out

You may opt out of marketing emails at any time by:

• Clicking the Unsubscribe link included in every marketing email we send
• Emailing us at info@uscomplianceservices.org with “Unsubscribe” in the subject line
• Calling us at 877-352-1996

We will process your opt-out request promptly. Please note that opting out of marketing emails will not affect transactional communications related to active services you have purchased.

5. CAN-SPAM Act Compliance

We comply with the federal CAN-SPAM Act. In accordance with its requirements:

• We do not use false or misleading sender names, email addresses, or subject lines
• Every marketing email clearly identifies US Compliance Services as the sender
• Every marketing email includes our physical mailing address: 1301 S Vista Ave, Suite 200, Boise, ID 83705
• Every marketing email includes a clear, functional unsubscribe mechanism
• We honor opt-out requests within 10 business days
• We monitor any third-party email service providers we use for CAN-SPAM compliance

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

We use cookies to:

• Remember items in your shopping cart
• Analyze traffic and usage patterns using Google Analytics
• Serve relevant advertising through Google Ads and the Google Display Network

Google and Advertising: We use Google Analytics and Google Ads, which may use cookies including the DART cookie to serve ads based on prior visits to our site. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings or the Network Advertising Initiative opt-out page.

Managing Cookies: You may disable cookies in your browser settings. Disabling cookies may affect certain features of the site, such as the shopping cart, but will not prevent you from placing orders by phone.

7. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers — third parties who help us operate our business, including payment processors, email delivery providers, customer relationship management platforms, and website hosting providers. These parties are contractually required to keep your information confidential and use it only for the purpose of providing services to us.
• Compliance and legal purposes — when required by law, court order, or government authority, or to protect the legal rights, safety, or property of USCS, its customers, or the public.
• Business transfers — if USCS is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. You will be notified via email and a prominent notice on our website.

We do not share SMS opt-in data or phone numbers collected for SMS consent with any third party or affiliate for marketing purposes.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, and reporting obligations. Transactional records are typically retained for seven years in accordance with standard business practice. Marketing preferences and opt-out records are retained indefinitely to ensure we honor your choices.

9. Your Privacy Rights

All Users

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@uscomplianceservices.org or 877-352-1996.

California Residents — CCPA/CPRA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know — the categories and specific pieces of personal information we collect, the sources, our business purposes for collection, and the categories of third parties with whom we share it
• Right to Delete — request deletion of personal information we have collected, subject to certain exceptions
• Right to Correct — request correction of inaccurate personal information
• Right to Opt Out of Sale or Sharing — we do not sell personal information; we do not share personal information for cross-context behavioral advertising
• Right to Limit Use of Sensitive Personal Information — we do not use sensitive personal information for purposes beyond service delivery
• Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights

To submit a California privacy request, email info@uscomplianceservices.org with “California Privacy Request” in the subject line. We will respond within 45 days.

10. Children’s Privacy

Our website and services are intended for business owners, motor carriers, and commercial transportation professionals. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• SSL/TLS encryption on all pages that collect personal information
• Access controls limiting personal data to authorized personnel
• Regular security scans for vulnerabilities
• Payment processing through PCI-compliant third-party gateways — we do not store credit card numbers on our servers

No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected users via email and prominent website notice within the timeframe required by applicable law.

12. Do Not Track

We honor Do Not Track signals. When a Do Not Track signal is detected in your browser, we will not place tracking cookies or use advertising pixels during your session.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. Your continued use of our website or services after any update constitutes acceptance of the revised policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

US Compliance Services 1301 S Vista Ave, Suite 200 Boise, ID 83705

Phone: 877-352-1996 Email: info@uscomplianceservices.org Website: uscomplianceservices.org

Business Hours: Monday–Friday, 6 AM–5 PM Mountain Time

US Compliance Services is a private, independent compliance company and is not affiliated with, regulated by, or endorsed by any government agency. USDOT numbers and related registrations can be obtained directly from the Federal Motor Carrier Safety Administration (FMCSA) at no cost. BOC-3 filings are processed through designated process agents; US Compliance Services is an officially listed process agent with the FMCSA.